Betsy Button Buddy Hub

Your toolkit for setting up and supporting a Betsy Button user.

Introducing the Button

Use this checklist to guide your conversation when introducing the Betsy Button. The goal is to make the user feel comfortable and empowered.

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Explain the "Why" simply and positively.
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Show them how to plug it in and press it.
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Let them press the button themselves.
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Explain the two main lights: "Green is Go!" and "Red is a Reminder".
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Reassure them: no pressure, and their privacy is protected.

LED Guide & Action Plan

Click on a color to see what it means and what actions you should take. This is your quick-reference for all button states.

Select a color on the left to see details.

Frequently Asked Questions

Here are answers to common questions the user might have. Being prepared with these helps build trust and confidence.

What if I forget to press it? ▾

"No problem at all! The light will just turn red, which is *our* signal to give you a quick call to say hi and make sure everything's okay. It's just a gentle reminder, nothing more."

What if the light is off? ▾

"That usually means it's not plugged in. Can you check the cable? If it's plugged in and still off, then it might need a quick restart by unplugging it for 5 seconds and plugging it back in." (If this doesn't work, explain you'll need to check it.)

Is this tracking me? ▾

"Absolutely not. This button has no idea where you are. It only knows if *it* has been pressed. It's just a simple digital signal, like turning on a light switch."

What if I press it too much? ▾

"You can't! Press it as many times as you like. It will just keep the light green for another 24 hours each time."

What if my power goes out? ▾

"If there's no power, the button can't work. The light will be off. As soon as power comes back, it should reconnect automatically. If the light is still off after power returns, give it a quick restart by unplugging and re-plugging."